Terms of Use — KORA

Last updated: July 27, 2026

The app, in two modes

KORA has a free local mode and a paid cloud mode. Local mode needs no account and stores your family tree on your device. Cloud mode requires an account and a KORA Pro subscription, and stores the trees you choose to sync on our servers so they are available on your devices and can be shared. How each mode handles your data is described in the Privacy Policy, which forms part of these terms.

Your account

Cloud mode uses Sign in with Apple or Sign in with Google. You are responsible for keeping access to that provider account secure — anyone who can sign in with it can reach your synced trees. You must be old enough to enter a binding contract where you live; KORA is not intended for children.

You can delete your account at any time from the app's account screen. Deletion is immediate and permanent: your account and every tree stored on our servers are erased and cannot be restored. Trees on your device are not affected, and a store subscription is not cancelled by deleting the account — see below.

KORA Pro subscription

• What it unlocks: cloud sync across your devices, sharing a tree with relatives, and voice input.
• Price: $4.99 per month or $39.99 per year, or the equivalent in your local currency as shown by the store before you buy.
• Auto-renewal: the subscription renews automatically at the end of each period unless you cancel at least 24 hours before the period ends. Your account is charged for renewal within 24 hours before the period ends.
• Managing it: on iOS and Android, manage or cancel in your App Store or Google Play account settings — we cannot cancel it for you. On the web the subscription is handled by Stripe and can be managed from the link in your receipt.
• Refunds are handled by whoever took the payment: Apple, Google, or Stripe, under their own policies. We cannot issue a refund for a purchase we did not process.
• Price changes are announced in advance and never apply to a period you have already paid for.
• If the subscription lapses, cloud sync and sharing stop and the app returns to local mode. Your trees stay on your device, and we keep the server copy for the retention period in the Privacy Policy so a renewal picks up where you left off.

Your content stays yours

Names, dates, photos, notes — everything you put into a tree remains yours. We claim no ownership of it. You grant us only the narrow, revocable permission we need to run the service you asked for: storing your synced trees, transmitting them to devices and to people you invited, and backing them up. That permission ends when you delete the content or your account.

You are responsible for the content you add, including having the right to add information and photographs about other people. Family trees contain other people's personal data — please treat it with the care you would want for your own.

Acceptable use

Do not use KORA to store or share unlawful content, to harass anyone, to attempt to break, overload, or reverse-engineer the service, or to access another person's trees without their invitation. We may suspend or terminate an account that does.

Availability and changes

We work to keep the service up but cannot promise it is uninterrupted or error-free, and features may change. The local mode is designed to keep working offline and independently of us. If we ever discontinue the cloud service we will give reasonable notice and time to export.

Disclaimer and liability

KORA is provided "as is", without warranties of any kind to the extent the law allows. It is a place to record family history, not a genealogical authority: we do not verify the accuracy of anything you or your relatives enter. To the extent permitted by law, our total liability for any claim relating to the app is limited to the amount you paid us in the twelve months before the claim. Nothing here limits liability that cannot be limited by law, and it does not affect the statutory rights of a consumer.

Termination

You may stop using KORA and delete your account at any time. We may suspend or end access if these terms are seriously or repeatedly breached, or if we are required to by law.

Changes to these terms

We may update these terms; the new version is posted on this page with a new "Last updated" date. Material changes affecting your subscription will be communicated before they take effect. Continuing to use the app after that means you accept the updated terms.

Governing law

These terms are governed by the law of the developer's place of residence, without affecting any mandatory consumer-protection rights you have where you live.

Contact

Questions about these terms: [email protected].